Aeva Health - Cookie Policy

Last updated: June 5, 2026

1. Introduction

Aeva Health Ltd (we, us, our, Aeva Health) uses cookies and similar technologies on the Aeva Health website (aevahealth.com) and the Aeva web application. This Cookie Policy explains what cookies we use, why we use them, and how you can manage your preferences.

This Cookie Policy should be read alongside our Privacy Policy and Terms and Conditions.

This Cookie Policy supersedes and replaces all previous versions. Any previous version is no longer applicable.

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us recognise your device, remember your preferences, understand how you use our website, and improve your experience.

3.Types of Cookies We Use

Essential cookies (always on)

Strictly necessary for the website to function. They are set when you take actions such as logging in, navigating between pages, or saving your cookie preferences. They cannot be switched off and do not require your consent under the Privacy and Electronic Communications Regulations (PECR). Typical duration: session-based

Performance & Analytics Cookies

Allow us to understand how visitors use our website and improve the service. Typical duration: up to 12 months

Functionality cookies (with your consent)

Enable enhanced functionality and personalisation, such as remembering your preferences. Typical duration: up to 12 months

We do not use advertising or marketing tracking cookies on aevahealth.com.

4. Service-specific cookies

The Aeva Digital Platform operates on two service models:

• Subscription services provided directly by Aeva Health
• Practitioner services where Aeva Health acts as a disclosed agent on behalf of independent practitioners

Different cookies may support each service type while maintaining appropriate data boundaries.

5. Third-party services that may set cookies

The following providers may set their own cookies when you use our website. Each has its own privacy policy.

• Mixpanel, Product analytics: https://mixpanel.com/legal/privacy-policy/
• Stripe, Payment processing: https://stripe.com/privacy
• Klarna, Buy Now, Pay Later: https://www.klarna.com/uk/privacy-policy/
• Revolut Pay, Digital wallet: https://www.revolut.com/privacy-policy/
• Cal.com, Scheduling and booking: https://cal.com/privacy
• ActiveCampaign, Marketing email tracking: https://www.activecampaign.com/legal/privacy-policy
• Apple Sign In and Google Sign In, Authentication: https://www.apple.com/legal/privacy/en-ww/ and https://policies.google.com/privacy

For the full list of service providers we work with, see Section 14.2 of our Privacy Policy.

6. Mobile app

This Cookie Policy applies to the Aeva Health website only. The Aeva mobile applications (iOS and Android) do not use cookies. For the device identifiers, SDKs, and similar technologies used in our mobile apps, see Sections 6.10 and 6.11 of our Privacy Policy.

7. Managing your cookie preferences

When you first visit aevahealth.com you will see a cookie consent banner. From the banner you can:

• Accept all non-essential cookies
• Reject all non-essential cookies
• Manage your preferences by category

You can change your cookie preferences at any time by clicking the cookie settings link in the website footer. Withdrawing consent does not affect cookies set before withdrawal.

You can also manage cookies through your browser settings. Blocking essential cookies may impact website functionality.

8. Cookie duration

• Session cookies: expire when you close your browser
• Persistent cookies: remain on your device for up to 12 months

9. Your data protection rights

For information about your data protection rights and how we process your personal data, see our Privacy Policy.

To exercise any of your rights under UK GDPR, contact our Data Protection Representative at privacy@aevahealth.com.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Changes to this Cookie Policy

We may update this Cookie Policy from time to time. Where a change is material we will notify you in advance by email and through an in-app notification or website notice. The current version is identified at the top of this document. Previous versions are no longer applicable.

11. Contact us

• Cookie usage queries: privacy@aevahealth.com
• Technical issues: support@aevahealth.com
• Data protection enquiries: privacy@aevahealth.com

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